Why I Love Starbucks Gossip
February 12, 2008 by daranee
Starbucks has just announced they will close their stores for two hours to retrain their employees:
Starbucks Corp. will close the doors at nearly 7,100 of its U.S. coffee shops for three hours one night later this month to give baristas a refresher course on espresso standards.
I became a teen before the coffee craze, so while a connoisseur I haven’t the foggiest idea how to use an espresso machine. I therefore am mesmerized and bewildered by any coffee technical speak. But I love to read www.starbucksgossip.com where I can enter into a crazy alternate universe where everyone understands this jargon. Here’s a sample:
There is a 3 page action item on the portal today. We will now only pull double shots, we will never re-steam milk even if it han’t gone below the re-steaming mark, thermometers in every drink, shot glasses only unless it’s a espresso to go, get rid to the big pitchers….basically it seems like a meeting to reiterate how important it is for our company for all partners to be on board as we move onward to recreate the 3rd place with quality espresso drinks.
By espresso to go they mean you are supposed to pour directly into the cup when someone gets a single or doppio to go since they are typically consumed immediately. Read the message from Howard.
No, the email (voicemail) actually said that espresso shots to go are to be pulled directly into the cup. Re read it.
Us lay people can only say:
I have to check/ask for foam on my latte @ most of the stores I go into. Not extra foam, just the foam that it is supposed to be topped with!! I had this problem a couple of years ago, and it has now resurfaced. Retraining would be a good thing!!
I feel you w/ the foam issue…I have to do that too and I always order a macchiato. I don’t know how they could forget! Thank you Father Starbucks!!!
As, I’ve said before I don’t go to Starbucks unless desperate, but I have to admit maybe Schultz is on to something. McDonald’s is trying to compete, but Starbucks will always have the edge if it they go after the classy customers. They want their customers to ask “Do you really want someone who flips burgers making your espresso, someone who makes minimum wage and doesn’t give a shit?” My guess is that it will work though Starbucks has probably already reached its peak.
Erm, I work there and i already no how to darn well know how to do my job, w/o this crap to distract me!
But kudos to the picture above. prime
HEE im bailey!!